Privacy Policy

This Privacy Notice explains how InPost processes your personal data when you use our website (www.inpost-ireland.ie). We are committed to protecting your privacy and complying the General Data Protection Regulation (EU GDPR) and the Irish Data Protection Act 2018.

Who we are and how to contact us:

We are InPost UK Limited (company no. 08090698), with a registered office address at Moray House, 23-35 Great Titchfield Street, London, United Kingdom, W1W 7PA. For the purposes of EU GDPR, we are the data controller of any personal data collected through this site and we are responsible for deciding how and why we use the personal data.

If you have any questions about this privacy notice or our use of personal data, or if you want to exercise your data protection rights, please contact our Data Protection Team for UK and Ireland at [email protected].

What personal data do we collect from and about you?

Please note that this website is currently for limited, informational purposes and does not yet provide our full range of services in Ireland.

We may collect personal data that you choose to provide when interacting with our website (www.inpost-ireland.ie), for example, when you complete a contact form to find out more about becoming an InPost Locker host. This information may include:

• full name;
• business email address;
• phone number;
• company name;
• industry; and
• number of locations.

We also:

• collect details of your marketing preferences (opt-in consent).

How we use your personal data

We use your personal data to:

• Respond to your enquiry
• Assess your eligibility to host an InPost Locker.

If you choose to opt in to marketing communications from InPost via the consent mechanism, we will also use your contact details to send you information about promotions, offers and other services which might interest you. You can change your mind at any time, for example, by clicking the ‘unsubscribe’ link in the footer of any marketing correspondence from us.

Lawful basis for processing

We rely on the following lawful bases under Article 6 of the GDPR:

Legitimate interests:

• To respond to and manage enquiries and communications you have sent to us, for example, about becoming an InPost Locker host.

Consent:

• If you choose to opt in to receive marketing communications (you can withdraw your consent at any time);
• to use non-essential cookies on our website (e.g. for tracking across websites and advertising). You can change your cookie preferences at any time via the cookie management banner on our website.

To comply with our legal obligations:

• In certain circumstances, we may be obliged to process your personal data in order to comply with our legal obligations. This might include, but is not limited to, enable us to fulfil our compliance and other obligations under relevant legislation or regulation.

How long we keep your data

We will retain your personal data only for as long as necessary to respond to your enquiry and, if relevant, to progress discussions regarding locker hosting. If you consent to marketing, we will retain your data for this purpose until you choose to unsubscribe.

Who we share your data with

We may share your personal data with:

• Authorised InPost personnel for the purposes of processing and managing your enquiries;
• Third-party analytics and advertising partners (such as Meta, Microsoft, Google Analytics) when you consent to the use of non-essential cookies and tracking technologies deployed on our website. Where consent is granted, these partners may collect data about your use of our site to help us measure performance, improve our content and deliver relevant advertising. For more information about the cookies and technologies we use, please visit our Cookie Policy.

International transfers

Your personal data will be transferred to and processed in the United Kingdom. The European Commission has recognised the UK as providing an adequate level of protection for personal data under an adequacy decision.

In the event that we use service providers outside of the EEA/UK, we ensure appropriate safeguards are in place to protect personal data (such as EU Standard Contractual Clauses).

Cookies

Our website uses essential cookies to make the site work as intended. We also use optional tracking, analytics and advertising cookies (“non-essential cookies”) which require your prior consent under Irish ePrivacy Regulations. You can manage your preferences at any time through our cookie banner. For details, please see our Cookie Policy.

Your data protection rights

If we hold your personal data, you have the following rights:

• to be informed about how we use your personal data (which is what this notice is for);
• to access a copy of the personal data we hold about you;
• to require us to correct any inaccuracies in your personal data;
• where we have sought your consent, to withdraw your consent at any time (although please note that generally we do not rely on consent to use your personal data);
• to ask us not to process your personal data for direct marketing purposes.
• to restrict our use of your personal data;
• to object to our use of personal data;
• to require us to provide a copy of your personal data to others; and
• to require us to erase your personal data.

There are exceptions to the rights of individuals in relation to their personal data and, in certain circumstances, your rights may be limited. We may also need to verify your identity before proceeding with any data subject rights request. More information regarding your rights is available here. If you wish to exercise any of your rights, please contact our Data Protection Team at [email protected].

You also have the right to complain to the Data Protection Commission (“DPC”) (which is the regulator for data protection in Ireland) about our use of your personal data. For more information, please visit the DPC’s website. We ask that in the first instance you contact us so that we can try to address your concerns directly.

Contact us

If you have any questions about this Privacy Notice or how we process your personal data, please contact our data protection team: By email at: [email protected]

By post at: Moray House, 23-35 Great Titchfield Street, London, United Kingdom, W1W 7PA

Updates to this privacy notice

We may update this privacy notice from time to time to make sure it is up to date. When we do, we will revise the “last updated” date at the top of the notice. We suggest you check this notice from time to time so that you know our latest privacy practices.